Terms of Use

The content of the website www.spezial.gr is the property of:




SERRES 62122

VAT NUMBER: 045714839

GEMI: 113630752000


The visitors of the website www.spezial.gr as well as the users of material from this website accept the following terms. If you do not accept the following terms you are not allowed to use this website. This e-shop enables both our customers and all internet users to be informed immediately about the products offered by our company, as well as to make their purchases online.


The material and content presented on this website is the intellectual property of www.spezial.gr. Your browsing and use of the content must go hand in hand with the acceptance of copyright laws. The product names, material / photos contained on this website may not be used without the prior written permission of the owner.


Responsible for processing the personal data of the visitor / registered user and responsible for controlling the processing of his data on the web pages of www.spezial.gr is SPEZIAL – CHRISTODOULOS KALKANIS The visitor / registered user-customer recognizes the following:

The processing of its data as described below is based on the following legal bases:

  • Execution of order: In order for a visitor / registered user-customer to complete his orders at www.spezial.gr it is necessary to process the personal data provided by the visitor / registered user-customer during the registration and registration of his order in the form registration of the order and the recording of its transactions.

    The purpose of this basic data processing is the completion of the specific order with all the additional procedures that may be needed (communication, updating the status of the order, place of delivery of the order, confirmation / identification of the customer in any necessary case, etc.).

    SPEZIAL – CHRISTODOULOS KALKANIS also reserves the right to regularly inform the user if it consents to it. This information may include information about its products and / or offers and / or contests, communication to improve its products and services to its members as well as other promotional activities and the service of similar purposes.

  • Consent: The registered user-customer is invited to give his specific, clear and free consent to the personalized analysis of the consumer behavior of the registered customer in order to send him commercial communication with personalized offers for its products or services SPEZIAL – CHRISTODOULOS KALKANIS depending on his preferences with or without human intervention so that the registered user-client can receive personalized updates and offers from SPEZIAL – CHRISTODOULOS KALKANIS that will best suit his profile and preferences.

    The user is obliged to have access to his personal data for viewing, correction and updating and must notify SPEZIAL – CHRISTODOULOS KALKANIS as soon as possible.

Processing and type of personal data

Visitor / registered user rights

a) Processing of Personal Data: SPEZIAL – CHRISTODOULOS KALKANIS will process the personal data of the visitor / registered user-client, as they are declared by him during the creation of his account and in his order in the registration form, in order to complete the specific order through our online store. The user / customer has the option to choose 2 ways to process an online order and declare his personal data:

  1. As a visitor: in this case the data will be used to process the order and will be deleted automatically after a period of one month. Only with the consent of the customer will his data then be used for promotional purposes. The transaction data will be kept for tax purposes.

  2. As a registered user of the online store: In this case the customer / user has created a user account in the online store and his personal data will be kept in the company files until he requests their deletion.

Type of Personal Data

The type of personal data processed by SPEZIAL – CHRISTODOULOS KALKANIS:

  • the full name

  • the shipping address of the products

  • the billing address of the order (in case it is different from the shipping address)

  • invoicing details (in case payment by invoice has been selected)

  • the number of a contact phone

  • the email address (e-mail) of the customer.

In order to personalize the customer analysis for sending commercial communication and various personalized actions also processes:

  • Products purchased at www.spezial.gr

  • Frequency of visits to www.spezial.gr

  • Products that he has put in his basket or in the list of favorites at www.spezial.gr

  • Demographic data declared at www.spezial.gr

  • Years of stay as a registered user-client at www.spezial.gr

  • Participation in promotions

  • Expenditure incurred during the purchase at www.spezial.gr

  • Order history at www.spezial.gr

In case a product is requested to be delivered to a third party, the user has the full responsibility for the information and the full consent of the person, who designates as the recipient, for the disclosure of his personal data to the company SPEZIAL – CHRISTODOULOS KALKANIS for the purpose of delivery to it, of the relevant products and assumes full responsibility for any claims of this person against SPEZIAL – CHRISTODOULOS KALKANIS.

Credit card details are not stored in the company’s storage media during the transaction but are registered directly in a secure environment of the cooperating company (NATIONAL BANK OF GREECE) which has undertaken the payment process.

Data Recipients: For the data necessary to serve each of the above processing purposes and within the responsibilities of each recipient, the recipients of the registered user-client data are or may be:

  1. The responsible employees of SPEZIAL – CHRISTODOULOS KALKANIS.

  2. The tax authorities and the banking authorities in case of relevant control.

  3. External partners providing internet services, warehousing and ordering services, call center services, express or bulk shipping service, product installation services and sales data analysis services, internet and e-commerce service providers and customer service call centers with which SPEZIAL – CHRISTODOULOS KALKANIS cooperates.

SPEZIAL – CHRISTODOULOS KALKANIS makes every effort to take all necessary technical and organizational measures (including appropriate policies and procedures to prevent the disclosure of personal data of visitors / registered users-clients who process and administer processes and processing of personal data in a manner that is lawful and protected in accordance with the GIP).

Data subject rights

Every user has the rights defined by the current legislation:

  • the right to restrict the processing of its data,

  • the right to rectify or delete part or all (right to be forgotten) of his personal data,

  • the right to object, ie to object to the processing of his personal data, and

  • the right to the portability of its data.

The member can exercise the above rights as follows:

For the right / obligation to access and correct / complete the personal data, the company provides the possibility to the registered users-clients of www.spezial.gr to see, correct / fill in their personal data through their personal account at www.spezial .gr in the “account” menu.

For the right of portability of personal data, the company provides the opportunity to registered users-customers to receive their personal data by submitting a written request to the email address dataprotection@spezial.gr.

The member has the right to withdraw his consent at any time and for any processing of his personal data is performed based on his consent, without prejudice to the legality of the processing based on the consent before its revocation. Withdrawal of consent can be done by sending an e-mail to the email address dataprotection@spezial.gr.

In case of exercise of one of the above mentioned rights of the registered user-client, SPEZIAL – CHRISTODOULOS KALKANIS will take every possible measure for the satisfaction of the request within (1) one month from its submission. In this case, the registered user-customer is informed that the minimum necessary from his personal data will be maintained, in order to safeguard the legal interests of the company.

The deletion of the registered user-client of www.spezial.gr can be done through their personal account at www.spezial.gr in the menu “account” by clicking the relevant link.

For any information regarding his data as well as their processing and protection, the registered user-client can contact SPEZIAL – CHRISTODOULOS KALKANIS at the email dataprotection@spezial.gr and at the telephone line +30 251 083 3063 and if he does not consider that he is satisfied with his answer is informed that he has the right to appeal to the competent supervisory authority (Personal Data Protection Authority, www.dpa.gr, 1-3 Kifissias, PC 115 23, Athens).

SPEZIAL – CHRISTODOULOS KALKANIS declares that no other use of the personal data of the visitor / registered user will be made for purposes other than those mentioned in these terms without prior notice and, where required, his explicit consent.


We use cookies on our site.

SPEZIAL – CHRISTODOULOS KALKANIS adheres to a strict policy for the protection of the privacy of the visitors of the website www.spezial.gr. With this note we provide you with more information on how we use “cookies” as well as other automated means in order to collect specific information about the visitors of our websites, such as the number of visitors to our websites as well as our most visited websites. , via any browser and device used. By gathering this information, we learn how to better modify our websites and our advertising to visitors.

Cookies and other Automated Means for Data Collection


Cookies are small text files that are stored on each of your device with the using of any browser, whenever you visit a website. We may use cookies to inform us for example, if you have visited our website in the past or if you are a new visitor and to help us identify features ofour website, which you may be more interested in. Cookies can enhance your online experience by storing your preferences as you visit a specific website.

Web Beacons

Web beacons (also known as Internet tags, pixel tags, and clear GIFs) are usually transparent graphic images placed on a web page. Web beacons are used with cookies in order to record the actions of visitors to websites.

IP addresses and URLs

An IP address is a unique locator used by certain electronic devices to locate and communicate with each other over the Internet. When you visit our websites, we can see the IP address of the device you used to connect to the Internet. We use this information in order to determine the general geographical location of the device and to understand from which geographical areas the visitors of our website come. We may use this information in order to change the way our website is presented in order to improve your visit.

The URL (Uniform Resource Locator) is a unique locator or address for every mean on the internet and is essentially the address of the website you are visiting. We will use this information to see which websites have traffic as well as the way you navigate our website.

Which Cookies do we use?

We use the following cookies on our websites:

  • Absolutely necessary cookies

    The absolutely necessary cookies are essential for the proper functioning of the website, they allow you to browse and use its functions, such as access to safe areas, registration forms, favorites list, use of the shopping cart and for security reasons. These cookies do not recognize your personal identity. Without these cookies, we can not offer effective operation of our website.

  • Performance and analysis cookies

    These cookies collect information about how visitors use the site, which pages they visit most often, and whether they receive error messages from web pages. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website and allow us to collect information about the use you make of our websites, including the content you select when you browse our websites, in order to measure the effectiveness and interaction of consumers with website as well as improve our pages over time. These cookies may be provided to us by third party providers of analytical tools but are used only for the purposes related to our websites.

  • Targeting / advertising cookies

    These cookies are used to provide content that best suits you and your interests. They can be used to send targeted advertising. These cookies can be used to remember the websites you have visited to determine which online marketing channels are most effective and allow us to reward external websites and affiliates who have referred you to us.

  • How can you Disable the Use of Cookies?

    In case you wish to enable or disable the use of cookies from the settings of your browser, depending on your browser you can see in the help part of your browser for the relevant process.

External links

The external links that may be found on the website of www.spezial.gr are not under the control of www.spezial.gr and thus the company does not bear any responsibility for its contents. www.spezial.gr provides you with external links for your convenience. However, the administrators of these third party websites are responsible for their content and operation.

Information within spezial.gr

SPEZIAL tries to provide you with the most accurate information contained on its website regarding the company details, product descriptions and illustrations, information about the online store and transactions.

However, errors such as typography, pricing, illustrations, non-updating of the website are not excluded. Also errors due to the nature of electronic transactions such as downtime, server errors and other problematic operations that may occur during the process of using the website are not excluded. The photos of the products are indicative and there may be differences with the final product.

SPEZIAL assures you that it makes every effort to eliminate such errors and cases but if there is always a risk of errors we recommend that you contact us before the transaction or if you have found errors on the website.

Modification of the terms

SPEZIAL reserves the right to modify or renew the terms of use without any information. However, it undertakes to update the relevant texts as present for any change in the terms.

Payment methods

The prices of the products that appear online may differ from the prices within the store.

SPEZIAL accepts the following payment terms for online orders:

Payment by cash on delivery, the cost of which amounts to 1.60€.

Payment using a card.

For more information on payment methods you can contact the company directly via email at info@spezial.gr or by phone at +30 251 083 3063.

Shipping products

SPEZIAL serves customers from all over Greece. The prices listed on our page are for collection from our store. Shipments are charged to the customer and the cost is € 2.6 per shipment.

Shipping is done immediately if the product is available otherwise it is done when the product is available for shipment.

Product returs and Order cancellation

The products available, through the online store www.spezial.gr, are packaged upon order of consumers and pass through quality control Control 1, Control 2, therefore returns of defective products will not be accepted. If a product is declared defective by the recipient / customer, we expressly reserve the right for us to diagnose the product as defective after inspection by our competent staff.

The customer has the right to cancel the order within 14 days from the day of receipt of the product.

To cancel your order we urge you to use the following methods:

  • Send email to info@spezial.gr

  • Telephone contact at the number: +30 251 083 3063

  • Written cancellation of the order at the address of our company.

Also, the customer has the right to return the products without having to notify the reason within 14 days from the delivery of the product to the agreed place of delivery.

To return a product we urge you to use the following methods:

  • Send email to info@spezial.gr

  • Telephone contact at the number: +30 251 083 3063

  • Written cancellation of the order at the address of our company.

In this case of product return, the customer is responsible for the condition of the product until we receive it at our premises.

The customer bears the burden of the transfer cost upon return. Then www.spezial.gr will refund your money within 14 days from the date of receipt of the cancellation request. However, refunds may be delayed if we do not receive the products or proof of return.

Returns are made at the following banks:

  • National Bank

  • Alpha Bank

  • Piraeus Bank

Refunds include shipping costs paid by the consumer for the purchase. Returns are accepted as long as the products are in the same condition in which you received them, without violating their packaging, accompanied by each document you received.

Product prices

The prices of the products that appear online may differ from the prices within the store.

The prices presented on our website contain VAT 24% and do not include shipping costs and are the prices of the current price list. SPEZIAL reserves the right to adjust prices.

Current legislation

Transactions made through www.spezial.gr are governed by applicable law.